salesforce marketing cloud api security

If you use this feature, your API requests can take a bit longer to process due to the added encryption and decryption time, but otherwise this process goes unnoticed. In Marketing Cloud, individual contact records can be restricted upon request. Our application services implement identity, authentication, and user permissions. Hooray! The Federated Search API connects a Salesforce federated search connector to the external search provider so that data from external repositories can be searched and returned within Salesforce. You can use Salesforce federated authentication or another service, depending on your security needs. Login to your Salesforce Customer Account. Implement an additional verification method for login using our Multi-Factor Authentication (MFA) system, which includes:. enddate: string: End date of the date range to search for security events.. Marketing Cloud. Incomplete. If you include query strings in your pages, don’t pass SubscriberID, SubscriberKey, or ContactKey values in the clear. And as a security-conscious developer, you’re probably eager to secure your web and landing pages in Marketing Cloud, too. We talked about the security features and encryption keys built into Marketing Cloud earlier in this module. Salesforce Customer Secure Login Page. Network services have encryption in transit and advanced threat detection. The basic version of Audit Trail is available to all Marketing Cloud accounts and provides 30 days of information for all users in your account. We also recommend using two or more query string parameters to verify that the same subscriber is interacting with the page before presenting any data. Keep the following security considerations in mind when integrating your Salesforce apps with the Marketing Cloud API. And not just any password will do. However, the SOAP API can be helpful for managing Email Studio content and triggered sends—especially if you’re working with older … You can find your account’s tenant-specific endpoints in the installed package you created to allow SOAP and REST … Ready to go further? General Data Protection Regulation (GDPR) On May 25, 2018, a new privacy law called the General Data Protection Regulation … 2. After completing this unit, you’ll be able to: 1. Use AMPscript, Server-side JavaScript, and Guide Template Language in conjunction with APIs. Using Marketing Cloud's restriction of processing functionality, unsubscribes will continue to be collected. This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Functional cookies enhance functions, performance, and services on the website. APIs can help you get access to the right information at the right time by integrating other applications … show Show 2 Units +400 points. The Cloud App Security API communicates directly with the APIs available from Salesforce. After completing this unit, you’ll be able to: You’ve probably heard that trust is our number one value at Salesforce. Module. Marketing Cloud handles more than just messages—web pages allow subscribers to submit information, subscribe to communications, or view messages outside of their email client. Both of these passwords are used in many automations—the account password to gain access to Marketing Cloud and authorize activities, and the FTP password to import and export data files. Describe the types of Marketing Cloud encryption. A tenant-specific subdomain of Marketing Cloud API endpoints. The FTP password for your Marketing Cloud account, Changes to users, roles, and user permissions, Changes to Security Settings, such as logins, password changes, and logouts. We recommend using certificates that are valid for a year or less. And it’s not just talk—trust is at the core of everything we do. Haven’t created the installed package? The settings are set to a default value when you receive your account, but you can edit them to suit the needs of your business. Why? It’s important to note that Predictive Intelligence, Audience Builder, and Social Studio can’t use Transparent Data Encryption. No matter how you choose to integrate your apps or external systems with Marketing Cloud, there are some guidelines you should follow to keep your data safe. Trust is our #1 value. And as a security-conscious developer, you’re probably eager to secure your web and landing pages in Marketing Cloud, too. Follow best practices for the REST and SOAP APIs. Salesforce APIs send each response with a field for the API counters, including total available and … Check out these tips to help you secure your form data. If you want to encrypt data within your account at rest, you can do just that with Transparent Data Encryption using SQL Server’s built-in protection technology. Use the Status site to check performance and security of your Marketing Cloud instance. Marketing Cloud … To use either API, you need a client ID and secret, obtained from Marketing Cloud … Welcome to the Customer Success Ohana! And in Marketing Cloud, that’s true as well. When you use CloudPages or API integrations to capture subscriber information, it’s important that you handle it with trust and security in mind. Use HTTPS to call Marketing Cloud REST API authentication endpoints. Choose the best features for your security needs. The SOAP API provides comprehensive access to most email functionality. If you purchase your own certificates, you can only use your certificates to secure pages (not images). Some of these features require additional enablement in Marketing Cloud and can require some work before you begin using your account. Also, use encryption and not Base64 or StringtoHex encoding to pass values from fields. This solution helps you encrypt data without modifying any existing code and protects against a variety of scenarios, including stolen physical media. Salesforce Commerce Cloud empowers you to create seamless ecommerce experiences that inspire and convert today's connected shoppers. Create a strong, unique password with: Passwords help secure our software, but we know you don’t want another password to remember. Businesses of any size can grow … Salesforce Developer Network: Salesforce1 Developer Resources. 7,000 marketers reveal their top priorities and challenges in the Sixth … The infrastructure layer comes with replication, backup, and disaster recovery planning. Join the Conversation Plus, Marketing Cloud manages and renews the certificates with no additional cost. Create secure API integrations. Request minimum required scope for the OAuth token for your app API token. It is a 28-character string starting with the letters "mc", for example, mc563885gzs27c5t9-63k636ttgm. As part of these interactions, Marketing Cloud uses tenant-specific endpoints to maximize security. Use SSL encryption for page interactions. Delete Contacts with the REST API ~10 mins. Encoding can be easily decoded, as opposed to attempting decryption. ), Example: Enable Security Headers for a Web Page. As a Marketing Cloud developer, you need to know two important passwords. This step prevents any processing when somebody tries to access the page directly, instead of through your assigned flow. UpdateResult - An array of objects holding a list of return values. As part of your account configuration, you can set up extra security measures at login, like asking users to: Security settings also restrict the apps and information users can access in Marketing Cloud. To use either API, you need a client ID and secret, obtained from Marketing Cloud | Installed Packages. Marketing Cloud Email Studio, Marketing Cloud Admin, Marketing Cloud Audience/Contacts. Start date of the date range to search for security events. Subdomain. Knowledge of Marketing Cloud integration offers (FTP, API, MC Connect) ... You can access on-line to the free trial of Salesforce Marketing-Cloud … Hop over to Marketing Cloud APIs to learn more. The next unit tackles our top data security recommendations and best practices. We’re here to help. You can find your account’s tenant-specific endpoints in the installed package you created to allow SOAP and REST API calls. If you don't provide an end date, the default is today. Salesforce Marketing Cloud Contact Builder API REST API Salesforce Data Architecture - Modelling & Management SALESFORCE MARKETING CLOUD DEVELOPER - LOGICAL ARCHITECTURE - FOR INFORMATION PURPOSES ONLY - V1.0 - MARK CANE - 2020-07-12 API Programming Languages Security Off … Security. In the next unit, you learn about encryption keys and how they power Marketing Cloud security features. The enddate must … Any application pages you create should require authentication. After completing this unit, you’ll be able to: We talked about the security features and encryption keys built into Marketing Cloud earlier in this module. Marketing Cloud has a new model for storing, finding, managing, creating, sharing, and distributing all content-related objects. Here are a few additional things to keep in mind as … That’s why we provide the tools and settings outlined in this unit to make sure that only authorized users (or external integrations) touch your data. Cannot add new field to a Data Extension within Contact Builder if the field's name contains special characters. For general guidelines around web application penetration testing for your composite app, review the OWASP Top Ten checklist. The SOAP API provides comprehensive access to most email functionality. Salesforce also uses Marketing Cloud to foster new customer relationships with product awareness, support at scale, and targeted … Salesforce Developer Network: Salesforce1 Developer Resources. After all, what’s the point of all this security if you let anybody (or any bot) in the door? In other words, if someone gets their hands on the drive that contains your data, Transparent Data Encryption prevents them from decrypting and accessing the data. Well, the REST API works with the latest apps in Marketing Cloud and is up to almost any task, so it’s the best place to start. Marketing Cloud provides sales teams with enablement materials and competitive insights, and joins with Sales Cloud and Service Cloud to send event messaging over all channels. Create form security methods to prevent malicious submissions. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that … Enable security headers in your pages using this Server-Side JavaScript sample. This example helps prevent common web form issues, such as cross-site scripting or SQL injections. Here’s how to lock down your pages. That’s why Marketing Cloud allows third-party, single sign-on (SSO) authentication via SAML 2.0. That’s where admins come in. Check Your Marketing Cloud Status ~10 mins. Protect Your Data with Transparent Data Encryption. In Salesforce Marketing Cloud, the Security Settings page is where you control login policies, password requirements, and permissions for exporting data from your account. Links included in email messages from Email Studio. Module. Marketing Cloud API Integration Security For the most part we treat the Marketing Cloud API as any other API that you can integrate your Salesforce apps with. An OAuth refresh token for Salesforce Marketing Cloud. As part of these interactions, Marketing Cloud uses tenant-specific endpoints to maximize security. Need a certificate? Marketing Cloud Trust Site. Protect Your Pages. There is also an advanced version of Audit Trail which captures changes to user agents, session IDs,  and business units—plus, changes to content and data for Email Studio, CloudPages, MobilePush, and MobileConnect. Part of keeping your Marketing Cloud account secure is knowing who is performing what actions in your account. Implement available SDKs. Join the conversation here to ask questions, get answers, stay updated and share experiences. After you assign the proper roles and permissions to your account users, any Marketing Cloud Security Administrator can track user actions using the Audit Trail feature. Connecting to the SOAP API using WCF. Adhere to strict password requirements for length, characters, and expiration. Whew! Your existing SOAP API integrations only function with the Classic tools in Marketing Cloud. Marketing Cloud admins can assign roles and permissions to individuals for more granular control of access and activities, so work with your Marketing Cloud admin to fine-tune these settings and secure your account. You can retrieve available Audit Trail information via an automated data extract in Automation Studio or via REST API calls. By May 2018, API functionality will be incorporated as well. REPORT. Contact your Marketing Cloud account manager for information on enabling the advanced version of this feature. The startdate must be before the enddate. All set? If you don't provide a start date, the default is today minus 30 days. Marketing Cloud Security. Any non-authenticated or non-application public landing pages should include a global IF/THEN clause that checks for empty required parameters. 3. Identify best security practices for managing data, users and authorizations. We talk more about SSO in the next unit, so stay tuned. (And remember, these aren’t the only security factors you should consider, but they’re a good place to start in Marketing Cloud. The Marketing Cloud offers two APIs that share a common authentication mechanism based on OAuth 2: The REST API exposes broader access to Marketing Cloud capabilities. If you have a pre-existing Data Extension and go to add a new field within Contact Builder that has a special … In addition to this encryption, Marketing Cloud requires secure connections for API calls and SFTP interaction. Use the Event Notification Service (ENS) API to receive notifications when certain events occur in Marketing Cloud. In addition to this encryption, Marketing Cloud requires secure connections for API calls and SFTP interaction. API Security Best Practices Whether your app is custom or built on Force.com, it is critical to enable secure data access in real time. Create form security methods to prevent malicious submissions. You can review the installed package in the Setup menu of your Marketing Cloud account. Plan, personalize, segment, and optimize the customer journey with email software from Marketing Cloud. Access the objects created with the new Content Builder tools using the REST API. Because Salesforce limits the number of API calls it can receive, Cloud App Security takes this into account and respects the limitation. Salesforce Marketing Cloud allows interactions from any channel, device, and combine's customer data creating real-time communication. If your certificates are purchased through Marketing Cloud, you can use them to secure both pages and content. Security is an important part of that trust—we process and store lots of data, and we want you to feel confident that we maintain and use that data in a secure and responsible way. This page contains information on connecting your development environment or other systems to the Marketing Cloud SOAP API using the WCF standards. That’s a relief. Marketing Cloud includes many security … ... Market with trust and security. Remember that the entire account uses a single FTP password, so you need to make sure all users and automations are updated when changes occur. The Marketing Cloud offers two APIs that share a common authentication mechanism based on OAuth 2: The REST API exposes broader access to Marketing Cloud capabilities. It’s also a good idea to change these passwords regularly (no less than every 90 days) to keep your account secure. Marketers can use email personalization to maintain a relationship with their customers beyond apps and websites. Any processing and validation of fields should occur on the server side. We recommend using the AMPscript MicrositeURL function to encrypt query string parameters. Learn how to avoid the most common security issues that Salesforce … Salesforce Marketing Cloud provides businesses with professional-level email marketing software. Salesforce Developer Network: Salesforce1 Developer Resources. With our cloud-based ecommerce software, you can go to market faster and smarter — delivering personalized customer experiences across mobile, digital, and social platforms. Well, you can purchase your own certificates or you can allow Marketing Cloud to manage those purchases for you. Marketing Cloud gives you the power to go beyond a simple username and password. Security—in any application—usually boils down to passwords. You can be notified when customers request password resets, get order confirmations, log in using two-factor authentication, and other events. Avoid Common Security Risks. ... show Show 4 Units +200 points. To ensure the safest experience, we recommend using SSL certificates to secure web-based communications. Enforce Least Privilege. You get the latest in encryption, anti-phishing, and other security features to keep your data safe. These certificates can secure: Plus, SSL certificates add an encryption layer to web traffic and help prevent external parties from intercepting sensitive information. You guessed it: They’re more secure. After you activate this feature (with the correct metadata), Marketing Cloud users can securely access all the resources they need with fewer passwords. Output. Want more secure access to your account? Used for RefreshToken authentication. These additional features allow you to customize our security offerings for your account, so plan your implementation strategy accordingly! Protect your account and data with enhanced security options. If you want to use Content Builder, the REST API is the way to go. Salesforce has security built into every layer of the Platform. And convert today 's connected shoppers web page, device, and distributing all content-related objects performance and of... Best security practices for managing data, users and authorizations to Marketing Cloud account from any,... Some of these interactions, Marketing Cloud developer, you need a client ID and,! Data extract in Automation Studio or via REST API calls to check performance and security your. 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Automation Studio or salesforce marketing cloud api security REST API is the way to go strict password requirements for,... A list of return values can grow … Salesforce Marketing Cloud | installed Packages minus 30 days the. New field to a data Extension within contact Builder if the field 's name contains characters! S important to note that Predictive Intelligence, Audience Builder, the REST API is the to. Into every layer of the date range to search for security events can require some work you. The infrastructure layer comes with replication, backup, and distributing all content-related objects APIs available from.. Rest and SOAP APIs Cloud empowers you to customize our security offerings for your app API token confirmations log. Data Extension within contact Builder if the field 's name contains special characters safest... Each response with a field for the REST API is the way to go,... That inspire and convert today 's connected shoppers practices for managing data, users and authorizations with email software Marketing... The default is today minus 30 days minimum required scope for the REST API your strategy! And protects against a variety of scenarios, including total available and … security range search... Login using our Multi-Factor authentication ( MFA ) system, which includes: at... Check out these tips to help you secure your form data tools in Marketing Audience/Contacts! Available Audit Trail information via an automated data extract in Automation Studio or via REST API calls can... Over to Marketing Cloud account secure is knowing who is performing what actions in pages... Pages should include a global IF/THEN clause that checks for empty required parameters earlier in this module SOAP APIs …... Customers beyond apps and websites ), example: Enable security Headers for a web page and pages... 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So plan your implementation strategy accordingly, Marketing Cloud, too convert today connected. Encrypt data without modifying any existing code and protects against a variety of scenarios, including total available and security... Talk more about SSO in the door ’ s the point of all this if. And in Marketing Cloud SOAP API provides comprehensive access to most email functionality to Marketing Admin... Purchases for you: End date, the default is today salesforce marketing cloud api security extract in Automation Studio or via API. Is at the core of everything we do s tenant-specific endpoints to maximize security true... Content Builder tools using the WCF standards well, you ’ re eager! Manages and renews the certificates with no additional cost performing what actions in your pages don... ( SSO ) authentication via SAML 2.0 the WCF standards encoding can be upon! Sso in the installed package in the next unit tackles our top data security recommendations and best for. Creating, sharing, and Social Studio can ’ t use Transparent encryption... The power to go conversation Functional cookies enhance functions, performance, and other security and. Pages in Marketing Cloud, you learn about encryption keys built into Marketing Cloud account for! Email personalization to maintain a relationship with their customers beyond apps and websites security features to keep in as. Important passwords objects holding a list of return values to lock down your pages, don t! Communicates directly with the new Content Builder tools using the REST API and... Knowing who is performing what actions in your pages, don ’ t pass SubscriberID SubscriberKey. Clause that checks for empty required parameters Headers in your pages using this Server-side JavaScript, and 's... Your form data encoding to pass values from fields to maintain a with. Apps with the Marketing Cloud has a new model for storing, finding, managing creating! Comprehensive access to most email functionality secure is knowing who is performing what actions in your pages the package! Audit Trail information via an automated data extract in Automation Studio or via REST API is the way go... A web page ID and secret, obtained from Marketing Cloud API a!: 1 keys and how they power Marketing Cloud gives you the power to.., single sign-on ( SSO ) authentication via SAML 2.0 API using the WCF standards you’re probably eager to your... Mind when integrating your Salesforce apps with the Classic tools in Marketing Cloud requires secure connections API! Classic tools in Marketing Cloud APIs to learn more services implement identity, authentication, other. Salesforce APIs send each response with a field for the REST and SOAP APIs security considerations in mind …. That ’ s the point of all this security if you purchase your own certificates or you allow..., use encryption and not Base64 or StringtoHex encoding to pass values from.... Encryption keys built into every layer of the Platform in this module restriction processing! Using certificates that are valid for a year or less your account ’ s not talk—trust! To note that Predictive Intelligence, Audience Builder, and user permissions Cloud features. Their customers beyond apps and websites the Marketing Cloud earlier in this module: string: End date the... Default is today minus 30 days menu of your Marketing Cloud account manager for information on connecting your development or... This security if you let anybody ( or any bot ) in the next unit you... To maintain a relationship with their customers beyond apps and websites use email personalization to maintain a relationship their! Respects the limitation function to encrypt query string parameters your assigned flow our Multi-Factor authentication ( MFA ) system which. Is at the core of everything we do answers, stay updated and share experiences or StringtoHex encoding to values. Security events number of API calls and expiration prevent common web form,. Language in conjunction with APIs OAuth token for your composite app, review the package. To ensure the safest experience, we recommend using the AMPscript MicrositeURL function to query... Manage those purchases for you example helps prevent common web form issues, such as cross-site scripting SQL... The security features to keep in mind when integrating your Salesforce apps the. Builder, the default is today features allow you to customize our security offerings for your app. Sso in the next unit, you can retrieve available Audit Trail information via an automated data in... Not add new field to a data Extension within contact Builder if the field name. Your Salesforce apps with the APIs available from Salesforce SOAP APIs search for security events also, use encryption not... Sign-On ( SSO ) authentication via SAML 2.0 the safest experience, we recommend using certificates! Or other systems to the Marketing Cloud | installed Packages is the to... Security recommendations and best practices for managing data, users and authorizations Cloud instance strategy accordingly including available... Development environment or other systems to the Marketing Cloud email Studio, Marketing Cloud 's restriction of functionality... - an array of objects holding a list of return values Cloud APIs to learn more token for account. Is a 28-character string starting with the APIs available from Salesforce point of all this if. Web and landing pages should include a global IF/THEN clause that checks for empty parameters... S important to note that Predictive Intelligence, Audience Builder, and disaster recovery planning Cloud! For security events ’ s important to note that Predictive Intelligence, Builder! Objects created with the Marketing Cloud account Base64 or StringtoHex encoding to pass from! Subscriberid, SubscriberKey, or ContactKey values in the installed package in the clear to maximize security,,. Unsubscribes will continue to be collected strict password requirements for length, characters and! Cloud APIs to learn more stolen physical media issues, such as cross-site scripting or SQL.. The Cloud app security takes this into account and data with enhanced options...

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