information technology strategic plan 2020

A plan for an online "campus" infrastructure that includes academic practice, institutional planning, technology, and recruiting and enrollment will be completed by the end of 2020-2021. Login to myCoyote; View the Campus Directory; CSUSB Library; CSUSB Maps and Directions; CSUSB Palm Desert Campus; Make a Gift to CSUSB I am pleased to introduce the IT@UCD: IT Strategy 2020 - a strategic plan for information technology solutions and services 2016 to 2020. Measure adherence to and compliance of health information privacy and security regulations by distributing the annual HIPAA survey to campus stakeholders. Twenty or more processes across the University will become more efficient through digital transformation. Purpose: Information Technology (IT) is integral to the success of NOAA’s mission. Thursdays at 3pm Note to readers. Move all faculty SOTEs online with the goal of a 100% student response rate. Mondays at 10am Offices will demonstrate increased security. Technology changes at an ever-increasing pace. Formally establish an immersive learning center on campus, to include: (a) piloting and assessing immersive learning applications for at least eight courses/ year for the next two academic years; (b) at least two external (industry, community, or academic) partnerships/ year for the next two years; (c) at least $50k in external (non-ITS) support over the next two years. Empower the campus community to protect our organization’s data by educating them, using security awareness tips, Cyber Security Awareness Month activities and training sessions through SDC. The IT strategic plan should outline a mission statement that states what it plans to achieve and how the IT strategy relates to the organization's overall business objectives. Powerful Partnerships; Dynamic Agency Culture; Effective Business Processes; Outstanding Outcomes; DSB’s Agency Strategic Plan . The SOC became operational in Fall 2019 and will continue to refine processes. Cybersecurity, Campus Web Solutions, the Audio/Visual Team, and the IT Service Desk will hire at least 30-40 students per year. 5.4 Auburn’s Identity and Access Management services will support connectivity to all required services whether on premise or in the cloud. The CIO will sponsor at least one DAP activity each year beginning in CY2019. – a strategic plan for information technology solutions and services 2016 to 2020. Applying technology to poor business processes only exacerbates inefficiency and in some cases, increases the risk of poor outcomes. Work with ASI to launch the program to encourage mentors and mentees meeting for a meal. he challenges that OIMT face are real. This plan will guide our The execution of the strategies in this plan is to be carried out under the leadership of the DHS CIO Council. Open a Support Ticket Last Updated 06/26/2017. They respect and support the rights of all staff members. STRATEGIC PLAN. “Vision 2020 is a thoughtful, wellcrafted and forward-looking plan for the state’s information technology future. 4. 2. Operational excellence cannot be achieved with faulty or unreliable data. Students, faculty, staff and visitors will become aware of the function and usefulness of the university chatbot, and become increasingly self-sufficient at locating and identifying desired information through use of the bot on the web, the campus portal, and the mobile app. Where efficiency and resilience can be gained by a combination of models, services will be offered using the most cost-effective source. Evaluate new solutions that can bring outdoor wireless coverage to populated outdoor areas, 2. Content will be vetted via monthly automated scans and the manual evaluation process. Technology alone does not solve business problems. 3. 1 James Madison University Information Technology Strategic Plan Introduction In 2012, prior to his official inauguration, President Alger charged the Madison Future Commission, a group of 160 or so faculty, staff, students, alumni, former Board of Visitors members and representatives from our local community, with laying the groundwork … Expand the utilization of online communication tools for student, faculty and staff voice and instant conversations 5. Auburn’s technology leaders know that a clear career path, motivated professionals, fair compensation, and commitment to ethical behavior are the cornerstones to success. Implement chatbots that cover up to 20 different highly common administrative, technical, and academic-related functional areas or topics. In 2018, 603 students and 37 faculty/staff at Auburn University were victims of Phishing and/or Social Engineering. - Collaborate with Student Affairs, the Basic Needs Committee, and the Food Service Provider to develop a push notification system that will notify students (who opt-in) of free food availability on campus left over from catered events. Had these credentials been exploited, intellectual property could have been stolen, payments redirected, or paychecks misappropriated. Currently, 6,000 compute cores are used by a number of academic departments. At least 25% of CSUSB undergraduates will elect to engage in the Blackboard course. Replace and migrate campus MPOE from the AD building, 3. In the title of each major IT goal, in parentheses, is a reference to an Auburn University Strategic Plan goal. 1. Within five years, technology professionals will be compensated at the forty-fifth (45th) percentile as defined by marketplace surveys available to Auburn. Blue phones) to expand wireless coverage, 4. Enhance and provide more support for the objectives of the Basic Needs Initiative. 2. Establish new funding and OpEx model and framework to support cloud services. Training, Expand Menu Item Streamline manual and paper processes that require workflow, approvals, and user notifications. Connect via Zoom, California State University, San Bernardino 1. 1. 4.5 Auburn’s research network will leverage Internet2 and Southern Crossroads connectivity, thereby enabling collaboration anywhere Internet2 has network connectivity. A system capable of providing authentication and authorization both on-premise and in the cloud will be implemented by the end of CY2020. IT members will actively engage in DAP activities. The first camera was built in 1816. Also, we will competitively recruit one Faculty Peer Tech Advisor from each college to provide 130 hours in peer-peer support each semester (an average of nine hours support per week per college). Make better use of resources to efficiently conduct the Sensitive Data Inventory. Expand outdoor Wifi on the Palm Desert campus with 14 AP’s. To achieve mission excellence, Auburn must recruit, train, support, reward, recognize, and retain exceptional, highly motivated, professional staff members. In collaboration with the TRC, UGS, and Academic Affairs, ITS and ATI will design and implement a comprehensive support structure for students taking online courses. Next Generation Wired and Wireless Networks (Indoor and Outdoor), Cloud Architectures, Information Security & Privacy, University Policies, Distributed Technologies, User Provisioning and Authentication Systems, Green Technologies, Deploy Multi-Factor Authentication across campus, Deploy MFA to all employees and to students. Finally, peer collaboration helps optimize Auburn’s investments in technology. +1 (909) 537-5000, Expand Menu Item Support student success by creating new quality online courses each academic year to facilitate the Graduation Initiative 2025. This IT Strategic Plan outlines the direction for GSA’s technology transformation within an ever-changing IT. 1. San Bernardino CA 92407 The campus community will obtain data directly from Tableau dashboards. Contained herein is Auburn’s 2020-2024 Information Technology (IT) Strategic Plan. Phase II will implement an initial set of refreshed business processes and will be completed within 36 months of completion of Phase I. IT professionals work symbiotically with all constituencies to provide a technological foundation that enables unlimited achievement in teaching, learning, research, and service to our state and beyond. The IT strategic plan should include a SWOT analysis of its strengths, weaknesses, opportunities and threats to identify both interna… IT leaders offer student workers on-campus jobs that provide practical experiences and augment their studies by building career expertise. The TSS Information Technology Plan 2020-2022 provides a framework and guidance for technology investments that contribute toward accomplishment of strategic business goals. This IT plan supports Auburn University’s 2019-2024 Strategic Plan by providing a direction for the campus technology environment. Finally, following each major goal is a set of sub-goals that support each major goal. Auburn has, and will continue to retain and recruit the best technicians, managers, and leaders in Higher Education technology. Supporting professors, students, researchers, business managers, and extension agents is why Auburn employs IT professionals. This formalized system for requesting sensitive data will facilitate decision making regarding access and secure the data. 3.2 Cybersecurity is everyone’s responsibility. Work with ASI and SSTT to ensure student input and feedback. They continue to be personally committed to protecting Auburn’s most sensitive data. It’s really a matter of when we will be hit again. There are multiple components to this sub-goal: 5.6 Deploy “Geo-Fencing” capability that contributes to constituent safety, asset tracking, and visitor experiences. The mix and priority of projects will be developed in conjunction with executive plans for implementing the Auburn University Strategic Plan, staffing levels, availability of funding, and Auburn’s business cycle. Students will be provided access to the same tools used in industry for similar jobs. Needs Assessment . Support, Expand Menu Item 3.4 Auburn’s core infrastructure will be redesigned to improve security and resilience, taking advantage of both on-premises and cloud options. Colleagues & friends of UCD . Students will increase their network in a safe context and gain input from mentors. Over the next five years, Auburn will transition into a hybrid model for IT service delivery. Strategic plans document the objectives that an organization wants to achieve over a specified period of time in response to its changing environment.For IT, the strategic plan is part of the resurgence of the IT Division post the Deloitte study, completed in early 2016. Goal 1- Student Success, Objective 4, 5, Goal 2- Faculty and Staff Success Goal 3- Resource Sustainability and Expansion, Objective 4, Simplify advisor facing systems and create a single pane interface for effective advising. Technology Services and Solutions play … If intrusion does occur, Auburn must identify threats quickly, isolate and remove the threats, and minimize the impact on campus constituents. Close Navigation Screen. Finally, refreshment projects must be prioritized. Knowledge Base Goal 2 – Faculty and Staff Success, Objective 1, Establish partnerships with the faculty community to utilize high performance computing and the Pacific Research Platform and in partnership with IBM. Reduce our campus risk by promoting an effective continuous compliance and security awareness campaign throughout the campus. About ITS, Resources for Virtual Learning, Teaching, and Working, Academic Technologies and Distributed Learning, Administrative Technologies/Business Intelligence, Information Security, Compliance & Emerging Technologies, Vital and Expanded Technologies Initiative (VETI), 2020 Cal State Tech Connect CSUSB Highlights, Assistive Technology & Accessibility Center, InCommon Personal Certificates Instructions, Submit Computerized Information Access (CIA) Request, Telecommunications & Network Services (TNS), Identity, Security & Enterprise Technology (ISET), Administrative Computing & Business Intelligence. The purpose of this Strategic Plan is to identify the high level Goals, Principles, Objectives, and major Initiatives that drive the NOAA IT community to improve the long term capability, performance, and services of the IT enabled operations and functions of NOAA. Enhance indoor wireless through replacement from the CNI program, 3. Campus members will obtain student data from a secure, non-public dashboard. Create an intuitive and user-friendly experience for students, faculty and staff. 5.7 Continue to refine and optimize virtual environment hosting. Implement a new identity management system, Deploy Fischer IDMS and implement password expiration across campus over a period to ensure all accounts are activated in the new IDMS. Enterprise solutions offer the most efficient service delivery for the entire campus. Auburn is a complex enterprise. 2. Auburn’s technology environment will be more resilient and efficient. The xREAL Lab will be self-supporting by 2021-2022. 4.3 By the end of CY2021, network capacity in the range of 100 gigabits per second (Gbps) will provide connectivity with colleagues worldwide and support timely exchange of research information. 2.3 OIT will lead an effort to redesign campus portal strategy. All of these programs will establish the technological basis needed for improving operational effectiveness at Auburn. Information Technology . The structure will include the Blackboard-based course "Learning from a Distance"; tutoring and mentoring by advisors in best practices in online learning; and feedback mechanisms to identify students who need help in online learning. Complicating planning is the staggering pace of change in the consumer technology marketplace. IBM’s report on the Future State of Research Administration identified these four elements for success in creating a top-tier research enterprise: (1) People, (2) Process, (3) Technology, and (4) Environment. 2. DITInternetContent@FDIC.gov. Complete the plan by the 3rd Quarter of CY2020. 4.4. Online and Hybrid Course Development, Faculty Support, Instructional Design, Learning Management Systems, Faculty Communication Portals, Affordable Learning Solutions (AL$), Chancellor Office Initiatives, Next Generation Distance Learning/Video Conferencing, Classroom and Student Engagement. Campus members will adopt multifactor authentication to increase data security in their accounts. Our target is to develop 100 new quality high-DFWI, bottleneck, and other online courses in each of 2021-2022 and 2022-2023 (this represents about a 10% annual increase based on the number of classes coded OL or FO in AY 2019-2020). Email: support@csusb.edu Auburn’s colleges and research centers will have the tools to conduct innovative research in areas such as Virtual Reality, Augmented Reality, Data Science, Artificial Intelligence, Quantum Computing, and Cybersecurity Engineering – all knowledge and computationally intensive programs. Auburn’s technology resources are well managed. This equates to approximately 50 classrooms per year. MANDATORY PRE-BID MEETING: 9 AM ON SEPTEMBER 16, 2020 . The peer-peer professional development from the Faculty Peer Tech Advisors will aid faculty in selecting and implementing pedagogically effective practices in their new courses. To effectively defend the campus technology environment, everyone must take responsibility for cybersecurity, and everyone must help protect Auburn’s valuable resources. 1. Inland Empire Regional Broadband Consortium (IERB), Riverside County Digital Divide Project, Collaboration with SBCUSD on GearUp and Other Programs. Work with Student Affairs, Undergraduate Studies, and the college Deans to assess current student support for online learning; add and revise services and communication, including a website, to facilitate comprehensive, cohesive support for online learning, including technical support and tutoring in best practices in online learning and in specific subject matter. Unit heads will be kept informed of changes in policy and standards by their internal technology teams. Stay Informed Enter your email address Get Started How Can We Help You? 1. Information Technology Strategic Plan 2016-2020. 5500 University Parkway, As in any field, no matter how good the toolset, it takes well trained, engaged people to achieve mission success. From April through December 2018, Auburn’s firewalls blocked 40.5 million intrusion attempts. Over the course of this five-year plan, even greater emphasis will be placed on data governance, data management, and data protection. Complete a business services risk analysis, investigate risk mitigation technologies, and deploy a suite of business continuity/disaster recovery solutions by the end of CY2021. Improvements to service effectiveness will be built upon both the deployment of effective technology and thorough analysis of business processes and best practice. 1. Information Technology Strategic Plan 2015-2018 2017Updated Goals and Objectives . A workflow framework for processing digital transformation projects from intake through implementation will be developed such that it coordinates multiple ITS units and identifies the optimal tools and the extent of transformation. In the first seven months of 2019, campus firewalls blocked 26.8 million attempts making the total projected attempts in excess of 45M by the end of 2019. 2. Departments, Expand Menu Item Technology must be like electricity: always on, always there when you need it. The accessible procurement process will ensure that all purchased information and communication technology will be accessible for all students, faculty and staff. - Career Center The Government of Canada’s Information Technology Strategic Plan sets out the four-year strategic direction for information technology (IT) in the federal government. Department of Health and Human Services (HHS) Inormation f Technology (IT) Strategic Plan17, 20-2020. 5.1. CSUSB will share our credit resources beyond the campus community to increase mobile connectivity for external users within the Inland Empire. Auburn experiences cyber-based threats each and every day. Research is a complex enterprise. Acquisition and analysis of massive datasets and unstructured datasets will enable research in non-computationally intensive areas. By the end of CY2022, AU Access will be replaced with a more robust, current suite of Intranet tools. Federal Health IT Strategic Plan 2015-2020 (Plan) has given us a chance to reflect on our collective health IT journey. Support mentorship in a relaxed and comfortable environment. Coordinate with ITS units involved in workflow solutions to create a clear path from idea to implementation, connecting each problem with the right tool to solve it. Goal 3- Resource Sustainability and Expansion, Fully develop a five-year strategy and implementation plan for cloud migration, 1. 2020- 22. The plan is designed to align with the Auburn University 2019-2024 Strategic Plan to the greatest degree possible. In short, the technical community uses its collective expertise to make meaningful contributions to Auburn’s mission, the citizens of the State of Alabama, our nation, and the people we encounter around the world because...People are the mission. Explore and leverage the latest 5G connectivity. People are the mission. Work with ITS personnel and Faculty Affairs and Development to transition the Faculty Activities Report (FAR) component of the RPT process from Interfolio to Faculty 180, facilitating a more automated process in which FARs are created from data residing in Faculty 180 rather than manually uploaded into Interfolio. Robust network connectivity means faculty and students can connect from different locations across the globe. Information Technology Strategic Plan for fiscal years 2011-2015. Utilize the newly created Periodic Certification Template in Cherwell for future access audits, 2. As stated above, while major manufacturers’ smartphones have an average life expectancy of 4.7 years, major upgrades in new models actually hit the marketplace approximately every two years. Our Legacy. From Treasury Board of Canada Secretariat. While those solutions may not be perfect, every effort must be made to use those solutions and avoid one-off, unit-unique systems, tools, and services. The plan offers units the flexibility in deploying technology that supports their unique missions while leveraging centrally provided services. 1. We can expect advancements in technology to exponentially double, as defined by . The number of partnered school districts and community colleges will double. Goal 3- Resource Sustainability and Expansion, Objective 4. HHS IRM Plan2014-, 2018 . Technology leaders and managers lead the way in improving recruiting and engaging diverse teams. Partnerships with faculty on campus, networking with other campuses, integration of instructional design into the lab, grant writing. Students will show greater retention of course content. Contained herein is Auburn’s 2020-2024 Information Technology (IT) Strategic Plan. Software, Expand Menu Item Identify high demand services and topics, such as Advising, and work with each administrative area through the process of writing, building, testing, supporting, and maintaining a chatbot. The campus community and visitors will access wifi with increased coverage and reliability on campus. 2. Security, Expand Menu Item Developing the . 2018 – 2020 Information Technology Strategic Plan DRAFT Letter from the IT Manager Information technology (IT) is critical for ACHD’s mission and its successful operations. 3.5 By the end of CY2019 all campus units will be fully compliant with campus Cybersecurity standards. An effective Strategic Plan integrates strategy with. 2.2 Researchers need the ability to collaborate across the globe to achieve their goals. Auburn will continue to participate in purchasing consortiums that leverage the buying power of joint acquisition programs across Alabama and Higher Ed. Provide campus units with cost effective options for hosting virtual environments within the central datacenter environment. 1. Tuesdays at Noon Full participation in non-profit consortiums, Internet2, Southern Crossroads, and the newly formed Alabama Public Sector CIO Council will reduce costs for all participants. A new decade of information technology (IT) brings great expectations for change and innovation. Both Rialto and Fontana School Districts will be connected to the CENIC hub. - Parking Services In the following pages, you will find the State’s 2020 Statewide Information Technology Strategic Plan, which is rooted in our shared values of integrity, adaptability, teamwork, efficiency, and the goals of sustainability and excellence. Over the past five years, our nation’s health information technology (health IT) landscape has experienced a remarkable transformation. Work with CENIC on Community Internet Exchange Points (IXPs). 2. A MESSAGE FROM THE STATE CIO. Auburn is taking steps to improve data integrity in all areas. The technical community will provide the tools. IT professionals “live” these core values: Honesty, Integrity, Fairness, and Respect for all people. Institutional Intelligence, EAB, Enterprise Data Warehouse, Financial Data Warehouse, Predictive Analytics, End User Empowerment Intelligence, 1) Create digital storytelling 2) Increase workshops, consultations, presentations, self service dashboards 3) Retire old dashboard and acquire Tableau. 1. Assess needs of Advising and Academic Services to identify the key elements of advising, and the resources currently used. The staff members tasked with protecting the university must maintain an impenetrable defense 100% of the time, while those with malicious intent need only find one vulnerability in a million attempts. Students will be better able to recognize and solve problems in a timely manner. A few facts to consider in reading this plan: Auburn’s Information Technology (IT) Strategic Plan is designed to serve three purposes. Regulations, complex funding sources, grant administration, and scientific data curation are essential to supporting services in any research enterprise. ITS leaders will report progress and achievements with a focus on impact. 1. State Fiscal Year 2018 - 2020 Department of Information Technology IT Strategic Plan Release Date: September 1, 2017 Darryl Ackley, Secretary Phase I will consist of business process re-engineering and will be completed by January 2020. - Implement a new program called Meal with a Mentor, to connect campus mentors with students. Success rates for students in the new quality online courses will be greater than success rates in other online and face-toface sections with similar course content. 1.3. Auburn’s technology environment provides researchers with the capacity to conduct computationally-intensive research through a collaboration of college and central administrative units, providing high performance and massively parallel computing resources. Provides the tools for people, process, environment, as defined by they to! 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